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[#21] Volkswagon Mega Sales-疑將display 車富新車賣    
佢有覆你都算係咁, 我試過send 去BMW 香港及德國都冇覆過. ...
ff4300
個人訊息 正式會員
202.xxx.xxx.59
2011-12-21 12:11
[#22] Volkswagon Mega Sales-疑將display 車富新車賣    
唔係呀?乜BMW 的service 咁差咩?仲想整部試吓添!
jacky35
個人訊息 正式會員
203.xxx.xxx.208
2011-12-21 12:28
[#23] Volkswagon Mega Sales-疑將display 車富新車賣    
I think what you need to do is to say exactly what you want (VW )to do. If Germany thinks that it is agreeable, they will ask HK to do it and Germany will re-imburst HK agent.
At the first instant, HK agent is always reluctant to take up responsibilitites unless Germany agrees!
VW is German equivalent of Nissan or Toyota of Japan who makes day to day cars not premium cars anyway!
ModernClassic
個人訊息 正式會員
112.xxx.xxx.26
2011-12-21 16:38
[#24] Volkswagon Mega Sales-疑將display 車富新車賣    
Mr Ho

Do HK VW call you to follow up the case ?
plwonglp
個人訊息 正式會員
116.xxx.xxx.110
2011-12-23 09:49
[#25] Volkswagon Mega Sales-疑將display 車富新車賣    
BMW 有冇咁差呀? 我買過2部都好好服務,因為佢地D花紅係靠客戶評分,所以通常都會幫你"盡搞",令你滿意為止
vpun914
個人訊息 正式會員
223.xxx.xxx.41
2011-12-23 16:01
[#26] Volkswagon Mega Sales-疑將display 車富新車賣    
Hi plwonglp,

Yes, VW requested me to let them do the investigation and repair again. Although its manager have 100% confidence to repair it this time as he said, I really don't have much faith on it. Anyway, he promised to check why the chassis no is changed with the contract during delivery, I'll have the answer at 3/1/2012 have I sand my car to its service centre.
sam_ho
個人訊息 正式會員
219.xxx.xxx.95
2011-12-23 19:19
[#27] Volkswagon Mega Sales-疑將display 車富新車賣    
我冇經sales. 係直接email 比香港及德國,今日又再email多次,睇下係咪都唔覆。
ff4300
個人訊息 正式會員
202.xxx.xxx.59
2011-12-23 21:00
[#28] Volkswagon Mega Sales-疑將display 車富新車賣    
雜聲係一件事,但係 “車身No跟臨時合約不同” 我會問清楚先簽名收車!希望 sam 兄早日得到滿意解決方法!
aliu
個人訊息 正式會員
203.xxx.xxx.216
2011-12-25 10:04
[#29] Volkswagon Mega Sales-疑將display 車富新車賣    
I think the quality of VW is not that bad. I believe some bad sales cheat and hence damage the reputation of the brand. Probably that is due to the sales target set at a very aggressive level.
Having said that, the management is not excused. They need to foresee as many potential problems as possible and prevent or rectify them.
Or the sale target is only paper talk as customers will steer themselves from this brand.
hct
個人訊息 正式會員
42.xxx.xxx.111
2011-12-26 11:35
[#30] Volkswagon Mega Sales-疑將display 車富新車賣    
Why not report/complain to some newspaper and the consumer council?
jacky35
個人訊息 正式會員
203.xxx.xxx.210
2011-12-26 17:13
[#31] Volkswagon Mega Sales-疑將display 車富新車賣    
If VW can't give fix the problem this time, I'll bring up the case to media.

hct,
I can't tell about VW's quality, may be this is a isolated case. But I am sure its after sale service is the worst among Toyota, Tai Cheong, BMW and Sime Darby.
sam_ho
個人訊息 正式會員
219.xxx.xxx.150
2011-12-29 22:07
[#32] Volkswagon Mega Sales-疑將display 車富新車賣    
Noise are hard to fix. I own a 2007 BMW E93, their first convertible hardtop and got that problem as well. Sold it after a while.

But regarding the chassis number, you should escalate to head of sales and double confirm what is the original number.

ship310
個人訊息 正式會員
64.xxx.xxx.39
2011-12-30 11:22
[#33] Volkswagon Mega Sales-疑將display 車富新車賣    
it is certainly unacceptable that the chassis no is different from what is stated on the provisional purchase agreement.
i second that you keep talking to them until a satisfactory solution is obtained.
hct
個人訊息 正式會員
198.xxx.xxx.75
2011-12-30 14:12
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