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[#1] land/range rover poorly handled by Inchcape    
Inchcape HK is Bad. Jaguar Land Rover is good brand but poorly handled by Inchcape Hong Kong. Inchcape HK crashes customer's car, not able to repair nor restore. Although the car was just services a few days before it enter the centre for suspension replacement, so many other problem appeared after the crash and Inchcape HK refuse to cover them.

My range rover went in to replace the annoying air suspensions and air pump Sep 2012. A few days later, the kwai chung centre crashed the solid steel hard range rover when "parking slowly". see photos above. Even car inspector doubted the impact force unless range rover is made of weak economy metal like tata motor's lowest lines of car. Even after several discussion, they still had not sent me Land Rover computer generated testing report. The asked HKAA to inspect the car for road worthiness only for this luxury range rover. HKAA report pointed out problems after the crash but Inchcape ignored them. However HKAA's report revealed a few of the many other problem post crash. Many problems are beyond road worthiness standard because range rover is a luxury car. Malfunction found in steering column, steering angle sensor, audio output, roof blind clip, front mask clip broken, oil leakage, scratches / crash mark on car body during Inchcape custody.

They refused to cover all these problems which never appeared before the crash. Not to mention these problem parts beyond road worthiness, they had not even completed repair and restore the car back to pre-crash condition. Strange noise mentioned is still observed during driving, which is potentially resulted from welding joints. Front right mid-range speaker slight distortion mentioned continues. They had no clue but merely asked me to replace the stereo amplifier at.

If Inchcape HK is limited at roadworthiness standard and not able to fix, please stop ruining good brands.


rangeroverguy
個人訊息 正式會員
219.xxx.xxx.97
2013-10-09 12:21
[#2] land/range rover poorly handled by Inchcape    
can't see the photo ?
217
個人訊息 正式會員
218.xxx.xxx.115
2013-10-09 12:30
[#3] land/range rover poorly handled by Inchcape    
Just curious, what were Inchcape reasons for not repairing the damages?
我是一個人
個人訊息 正式會員
202.xxx.xxx.121
2013-10-09 12:30
[#4] land/range rover poorly handled by Inchcape    
Instead of all the postings here, why not forward your complaint to:

Jaguar Land Rover Limited: Registered Office: Abbey Road, Whitley, Coventry CV3 4LF Registered in England No: 1672070

You can google for their website.
mrbeansr
個人訊息 正式會員
61.xxx.xxx.119
2013-10-09 13:23
[#5] land/range rover poorly handled by Inchcape    
不如用返中文
wwwhk
個人訊息 正式會員
202.xxx.xxx.95
2013-10-09 13:46
[#6] land/range rover poorly handled by Inchcape    
可能係唯一出路 Oo

http://www.youtube.com/watch?feature=player_embedded&v=1c7FzXygCG0



humber
個人訊息 正式會員
218.xxx.xxx.229
2013-10-09 13:59
[#7] land/range rover poorly handled by Inchcape    
Help you to post the photo and link here

https://www.dropbox.com/sh/ebfqlmuvuizslvn/uppSzVjhZq

ff4300
個人訊息 正式會員
118.xxx.xxx.5
2013-10-09 14:18
[#8] land/range rover poorly handled by Inchcape    
appoint lawyers to serve a writ on them
mahimahi
個人訊息 正式會員
220.xxx.xxx.242
2013-10-09 16:41
[#9] land/range rover poorly handled by Inchcape    
complain to the factory, report to the media & file a police report...
aliu1
個人訊息 正式會員
218.xxx.xxx.4
2013-10-09 18:43
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